Refund Policy
Last updated: 4 October 2026
1. Overview and nature of our products
This Refund and Replacement Policy explains how YTA Channels (ytachannels.com), operated by IKERPRIME, S.L. (NIF B-26902544), handles refund and replacement requests. Everything we sell is a digital product: a YouTube channel delivered electronically, together with our free digital bonuses. Because these are digital goods that pass into your control on delivery, refunds are assessed on a case-by-case basis and are not automatic. This does not limit the specific protections set out below or your statutory consumer rights. Delivery is 100% digital and made by email in less than 24 hours after your payment is confirmed; you receive login credentials, the original recovery email where applicable, and a quick-start guide.
2. Products this policy covers
This policy applies to all channels sold through YTA Channels: (1) the Monetized YouTube Channel; (2) the Aged YouTube Channel (2006-2009); and (3) the Aged Channel with Advanced Features (aged 2010-2019, with all three YouTube feature tiers enabled). The free bonuses included with every order (the faceless YouTube course, the 57-niches list, and the viral editing pack) are complimentary digital materials provided at no charge and are not separately refundable.
3. Specification mismatch: 24-hour guarantee (all channels)
For every channel we sell, if the channel you receive does not match the specifications stated on its product page, you must contact us within 24 hours of delivery. When a genuine specification mismatch is confirmed, we will either replace the channel or refund that order. Please log in and review your channel against its product page immediately on receipt so that any discrepancy can be raised within this window. Requests received after 24 hours from delivery are not covered.
4. 24-hour replacement: Aged (2006-2009) and Advanced Features channels
For the Aged YouTube Channel (2006-2009) and the Aged Channel with Advanced Features, we provide a 24-hour replacement guarantee. If a genuine problem arises within 24 hours of delivery (for example, you cannot log in with the credentials provided, or the channel is not as described), we will replace the channel with an equivalent channel at no extra cost. The 24-hour window starts when the delivery email is sent. After 24 hours the account is fully under your control and is no longer covered: issues that appear later, such as locks, strikes, suspensions or bans, are not eligible for a free replacement or a refund.
5. Monetized YouTube Channel: ownership transfer
The Monetized YouTube Channel is fully transferred to your ownership at the point of delivery. We are responsible for problems that arise before you become the channel's primary owner: if, before the ownership transfer is complete, the channel does not match its listing or is demonetized or suspended, contact us and we will review it and make it right. Once you are the primary owner, the channel is registered to you and is in your sole possession and control, so no replacement or refund applies from that point.
6. What is not covered
For the Monetized YouTube Channel, anything that happens after you become the primary owner is not covered, including demonetization, suspensions (such as "Suspended due to related channel", which YouTube applies when it associates the account with other accounts, devices or activity), AdSense or policy actions, strikes and bans. These depend on how the account and anything linked to it are used after handover. Aged (2006-2009) and Advanced Features channels are covered by the 24-hour replacement guarantee in Section 4 during the first 24 hours after delivery; after that window the same exclusion applies to them.
7. How to request a refund or replacement
To request a refund or replacement, email us at hello@ytachannels.com from the email address associated with your order. Please include your order details, the product you purchased, a clear description of the problem, and any supporting evidence, such as the YouTube Studio Content-tab screenshot required for a free Monetized-channel replacement. Submitting complete information helps us assess your request quickly and, where applicable, ensures your claim falls within the 24-hour window.
8. Response time
We aim to respond to every refund and replacement request in less than 24 hours. Once we have reviewed your request and any supporting evidence, we will confirm whether it is approved and explain the next steps, whether that is a replacement channel, a refund, or a request for further information.
9. How approved refunds are issued
All payments are processed exclusively through Stripe (accepted methods include cards, Stripe Link, Apple Pay, and Google Pay), and prices are shown in USD. When a refund is approved, it is issued through Stripe back to your original payment method. We never see or store your full card details, and refunds cannot be redirected to a different card or account. The time it takes for a refunded amount to appear on your statement depends on your bank or payment provider.
10. Your EU consumer rights
IKERPRIME, S.L. is established in Spain, and this policy is governed by Spanish law, with applicable EU consumer protection rules also applying. Because our products are digital content that is supplied and made accessible immediately after purchase, and because you provide your express consent and acknowledgement to that immediate delivery, the standard 14-day right of withdrawal for distance contracts generally ceases to apply once delivery has begun. This policy operates alongside your statutory rights under EU and Spanish consumer law and does not remove or reduce any protection those laws grant you.
11. Chargeback policy: please contact us first
If you believe there is a problem with your order, please contact us at hello@ytachannels.com before opening a chargeback or payment dispute with your bank or card issuer. Almost every issue can be resolved quickly and directly through the refund and replacement process described in this policy. Filing a chargeback without first giving us the opportunity to help delays resolution and, because our products are digital goods delivered to your control, we will respond to disputes with our delivery records and the terms of this policy. We are committed to treating every genuine concern fairly, so reaching out to us first is always the fastest route to a solution.
12. Contact
For any refund or replacement request, or any question about this policy, contact YTA Channels at hello@ytachannels.com. The seller and data controller is IKERPRIME, S.L. (NIF B-26902544), registered in the Mercantile Registry of A Coruña, Spain, with its registered office at Calle Almirante Mourelle, 50, 5º D, 15011, A Coruña, Spain.
IKERPRIME, S.L. · NIF B-26902544 · Calle Almirante Mourelle, 50, 5º D, 15011, A Coruña, Spain · Registered in the Mercantile Registry of A Coruña (Registro Mercantil de A Coruña).