Refund Policy
Last updated: July 2026
1. Overview and nature of our products
This Refund and Replacement Policy explains how YTA Channels (ytachannels.com), operated by IKERPRIME, S.L. (NIF B-26902544), handles refund and replacement requests. Everything we sell is a digital product: a YouTube channel delivered electronically, together with our free digital bonuses. Because these are digital goods that pass into your control on delivery, refunds are assessed on a case-by-case basis and are not automatic. This does not limit the specific protections set out below or your statutory consumer rights. Delivery is 100% digital and made by email in less than 24 hours after your payment is confirmed; you receive login credentials, the original recovery email where applicable, and a quick-start guide.
2. Products this policy covers
This policy applies to all channels sold through YTA Channels: (1) the Monetized YouTube Channel; (2) the Aged YouTube Channel (2006-2009); and (3) the Aged Channel with Advanced Features (aged 2010-2019, with all three YouTube feature tiers enabled). The free bonuses included with every order (the faceless YouTube course, the 57-niches list, and the viral editing pack) are complimentary digital materials provided at no charge and are not separately refundable.
3. Specification mismatch: 48-hour guarantee (all channels)
For every channel we sell, if the channel you receive does not match the specifications stated on its product page, you must contact us within 48 hours of delivery. When a genuine specification mismatch is confirmed, we will either replace the channel or refund that order. Please review your channel against its product page promptly on receipt so that any discrepancy can be raised within this window.
4. 30-day replacement: Aged (2006-2009) and Advanced Features channels
For the Aged YouTube Channel (2006-2009) and the Aged Channel with Advanced Features, we provide a 30-day replacement guarantee. If a genuine problem arises within 30 days of delivery, we will replace the channel with an equivalent channel at no extra cost. This 30-day protection is specific to these two aged channel types and applies in addition to the 48-hour specification-mismatch guarantee described in Section 3.
5. Monetized YouTube Channel: ownership, replacement fee and free exception
The Monetized YouTube Channel is fully transferred to your ownership at the point of delivery, meaning the account is in your possession and control from that moment. If the channel is later demonetized or banned and you would like a replacement, a $60 replacement fee applies, because the account has been under your control since handover. There is one exception: if you have not uploaded any content since delivery, we will replace the channel for free. To qualify for the free replacement, you must demonstrate that no content has been uploaded, for example by providing a screenshot of the channel's Content tab in YouTube Studio showing zero uploads.
6. What is not covered
For the Monetized YouTube Channel, issues that arise after handover as a result of how the account is used, such as strikes, demonetization, suspensions, or bans, are not covered free of charge beyond the specific protections described above. This exclusion reflects the fact that the account is fully in your possession and control after delivery. Importantly, this exclusion does not apply to the Aged (2006-2009) or Advanced Features channels, which remain covered by the 30-day replacement guarantee in Section 4.
7. How to request a refund or replacement
To request a refund or replacement, email us at hello@ytachannels.com from the email address associated with your order. Please include your order details, the product you purchased, a clear description of the problem, and any supporting evidence, such as the YouTube Studio Content-tab screenshot required for a free Monetized-channel replacement. Submitting complete information helps us assess your request quickly and, where applicable, ensures your claim falls within the relevant 48-hour or 30-day window.
8. Response time
We aim to respond to every refund and replacement request in less than 24 hours. Once we have reviewed your request and any supporting evidence, we will confirm whether it is approved and explain the next steps, whether that is a replacement channel, a refund, or a request for further information.
9. How approved refunds are issued
All payments are processed exclusively through Stripe (accepted methods include cards, Stripe Link, Apple Pay, and Google Pay), and prices are shown in USD. When a refund is approved, it is issued through Stripe back to your original payment method. We never see or store your full card details, and refunds cannot be redirected to a different card or account. The time it takes for a refunded amount to appear on your statement depends on your bank or payment provider.
10. Your EU consumer rights
IKERPRIME, S.L. is established in Spain, and this policy is governed by Spanish law, with applicable EU consumer protection rules also applying. Because our products are digital content that is supplied and made accessible immediately after purchase, and because you provide your express consent and acknowledgement to that immediate delivery, the standard 14-day right of withdrawal for distance contracts generally ceases to apply once delivery has begun. This policy operates alongside your statutory rights under EU and Spanish consumer law and does not remove or reduce any protection those laws grant you.
11. Chargeback policy: please contact us first
If you believe there is a problem with your order, please contact us at hello@ytachannels.com before opening a chargeback or payment dispute with your bank or card issuer. Almost every issue can be resolved quickly and directly through the refund and replacement process described in this policy. Filing a chargeback without first giving us the opportunity to help delays resolution and, because our products are digital goods delivered to your control, we will respond to disputes with our delivery records and the terms of this policy. We are committed to treating every genuine concern fairly, so reaching out to us first is always the fastest route to a solution.
12. Contact
For any refund or replacement request, or any question about this policy, contact YTA Channels at hello@ytachannels.com. The seller and data controller is IKERPRIME, S.L. (NIF B-26902544), registered in the Mercantile Registry of A Coruña, Spain, with its registered office at Calle Almirante Mourelle, 50, 5º D, 15011, A Coruña, Spain.
IKERPRIME, S.L. · NIF B-26902544 · Calle Almirante Mourelle, 50, 5º D, 15011, A Coruña, Spain · Registered in the Mercantile Registry of A Coruña (Registro Mercantil de A Coruña).